Customer Support Officer  
Jolta International Pvt Ltd   More jobs from this company

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Job Title:   Customer Support Officer
Category:   Client Services
Total Positions:   10
Job Location:   Karachi
Gender:   No Preference
Age:   18 to 35 years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Fresh1 Year year(s)
Salary Range:   PKR 10,000 to 17,000 per Month
Apply By:   Sep 22, 2019
Job Description:

Hiring highly energetic and self-motivated candidates, He/she will be responsible to manage online store and to provide customer support.

  •     Uploading new products and keep stock updated in store
  •     Creating vouchers and bundles
  •     Managing campaigns
  •     Answering questions and confirming orders through instant chat and calls
  •     Providing after sale service and follow up to ensure that appropriate actions were taken on  customers’ requests.
  •     Managing returns and claims
  •     Providing daily reports to managers
  •     Keep records of customer interactions and transactions
  • Working Hours: 9 Hours Morning

Skills Required:

·         Proficient with MS Office particularly MS Excel   (Spreadsheet)

·         Data Entry Speed

·         Internet surfing

·         Excellent communication skills

·         Quick Learner

Transport: No Conveyance

Required Skills:

Company Information
Company Name:  Jolta International Pvt Ltd
Company Description:

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