Senior Support Executive - Billing  
NayaTel Pvt Ltd   More jobs from this company

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Job Title:   Senior Support Executive - Billing
Category:   Client Services
Total Positions:   2
Job Location:   Islamabad
Gender:   No Preference
Age:   20 to 30 years
Minimum Education:   Bachelors
Degree Title:   BA/B.Com/M.Com/MBA
Career Level:   Entry Level
Minimum Experience:   Fresh year(s)
Salary Range:   PKR 25,000 to 30,000 per Month
Apply By:   Oct 21, 2019
     
     
 
Job Description:

Selected candidate will be responsible; 

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Carefully handle calls from the customers as per KPI’s and solve their issues regarding billings. 
  • Carefully handle receipts, invoices, payments and maintain records through data entry and filing.

Skills Required:

  • Should be confident, Team player Multi-tasking and Excellent verbal and written communication skills are required along with an ability to work in teams under pressure.
  • Identifying customers’ needs, provide information and providing better solutions.

Future Growth and Benefits:

  • Annual as well as fast track promotion opportunity.
  • Organization sponsored certification facility
  • Round the year trainings
  • Performance based incentives.
  • Opportunity to be part of interviews and become official trainer.
  • Medical, provident fund, annual raise, leave encashment etc.
  • Friendly and motivated work environment.
  • Selected Candidate will have to sign a contract of One Year.

Company Information
 
Company Name:  NayaTel Pvt Ltd
Company Description:

Nayatel’s fiber to the home (FTTH) networks have transformed Islamabad, Rawalpindi, Faisalabad and Peshawar into one of the most connected and optically wired cities of the world. Being truly customer centric, Nayatel has re-written the quality of service parameters and set new quality standards aligned with customers' expectations and requirements. Nayatel’s team constitutes of highly skilled, experienced and motivated professionals always willing to go extra mile to serve its customers. With state of the art network, innovative services, and continuous improvements, Nayatel believes in fair and ethical business. This combination makes Nayatel as most trusted and reliable telecom service provider in four major cities of Pakistan.

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