Offshore Customer Support Analyst  
DMK Consultancy   More jobs from this company

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Job Title:   Offshore Customer Support Analyst
Category:   Client Services
Total Positions:   15
Job Location:   Karachi
Gender:   No Preference
Age:   18 to 30 years
Minimum Education:   Matriculation
Career Level:   Experienced Professional
Minimum Experience:   1 Year year(s)
Apply By:   Dec 28, 2019
Job Description:

We are urgently looking for Customer Support Analysts (for a UK based Inbound BPO) in Karachi.

This is not a campaign, but a permanent job based in the UK for an Engineering company.

·         Job title: Customer Support Analyst

·         Timings: 3 PM till 11:30 PM

·         Experience: At least 1 year in international BPO in customer service preferably in Voice and/or Live Chat departments

·         Skills: Excellent communications skills in English

·         Salary: Market competitive plus other benefits

·         Job location: Bahadurabad, Karachi

·         Job Type: Full-time

Required Skills:
Support Center,English for Specific Purposes,Communicaitons,English Fluency,Customer service,Office automation

Company Information
Company Name:  DMK Consultancy
Company Description:

DMK Consultancy International is committed to helping organizations to increase their productivity through better use of their human resources and to enable companies to achieve real competitive advantages. Our skills and expertise cover a wide range of HR activities and initiatives. The programs we design are developed to meet specific organizational needs. We work across all industry sectors, employing a simple yet effective approach to each project. By developing long-term strategic partnerships with Private and Public sector organizations, we are well placed to offer "best of breed" solutions to our clients, whilst maintaining focus on the needs of our candidates.

One of the key goals for the DMK team is to establish a Human Resources infrastructure that supports employers, owners and managers in their current business and the future growth requirements. DMK works in partnership with business owners and managers to build a value adding workforce by implementing a practical performance management system that effectively tracks the performance of individual employees.

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