Assistant Team Lead - Call Center  
CarFirst   More jobs from this company

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Job Title:   Assistant Team Lead - Call Center
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year2 Years year(s)
Salary Range:   PKR 35,000 to 40,000 per Month
Apply By:   Jan 6, 2020
     
     
 
Job Description:

About CarFirst: CarFirst is transforming the way cars are traded in Pakistan with a network across the country and aspirations to expand geographic footprint locally and internationally. CarFirst is a very well-funded organization. We are in operation since 2016 and have been able to raise two of the largest VC investment rounds from some of the most prestigious investors from across the world.

Duties and Responsibilities:

  • Evaluate inbound and outbound calls as per defined sampling criteria by line manager
  • Approve adjustments and monitor agents for quality
  • Provide timely, accurate and effective feedback regarding job performance

Who are we looking for:

  • 1 to 2 Years of Telesales and QA monitoring experience
  • Educational Requirement: Graduate
  • Proficient in verbal communication English and Urdu
  • Have strong sales pitch capabilities
  • Strong communication, listening and data analytical skills
  • Sound knowledge of System handling and MS office
  • Interest in market dynamics along with business sense
  • Attention to detail and ability to multitask
  • Cool tempered with can do attitude

What do we offer: 

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working on the best practices from around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
  • Local and international exposure with our partner ventures and global offices
  • Benefits: PF, Group Medical, EOBI etc

Required Skills:
Listening to customers,Quality Assurance Review,Cold calling experience,Communication

Company Information
 
Company Name:  CarFirst
Company Description:

pCarFirst is a first of its kind one stop shop to sell your car with no hassle in Pakistan. CarFirst is an online platform with the ambitions to change the way people sell used cars. CarFirst's Inspection Centers are located in Karachi, Lahore and Islamabad providing convenience to the consumes to sell their car with less paper-work hassle./p

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