Order Taking through WhatsApp + Facebook Chat:

-Chat with multiple customers on Facebook and WhatsApp with customers to give them complete product information

-Share different product pictures with the customer as per their demand

-Handle multiple customers' all types of customer queries and complaints on WhatsApp, Facebook and Instagram

-Note down itemised customer orders

-Forward customer orders to the dispatch team

-Prompt handling of all customer queries

-Be courteous and detail oriented in giving all product options to customers

Requirements:

• Good written and verbal communication
• Strong in using mobile phone and desktop computer
• Good typing speed on mobile phone and computer
• Strong decision-making and problem solving skills