Customer Service Representative  
Junaid Technology   More jobs from this company

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Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   15
Job Location:   Rawalpindi
Gender:   Female
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year year(s)
Salary Range:   PKR 10,000 to 20,000 per Month
Apply By:   Jan 9, 2020
     
     
 
Job Description:

We need Customer Services Representative:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Knowing our products inside and out so that you can answer questions.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Customer Service Representative

Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
  • Generate sales leads
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Greet customers warmly and ascertain problem or reason for calling
  • Compile reports on overall customer satisfaction
  • Ability to multi-task, prioritize and manage time effectively

Skills required:

Customer service representative top skills & proficiencies:

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Multitask
  • Patience
  • Negotiation
  • Positive Attitude
  • Attention to Detail
  • People Oriented
  • Analysis
  • Problem Solving
  • Organizational Skills
  • Adaptability
  • Ability to Work Under Pressure
  • Computer Skills

Required Skills:
Negociation,English

Company Information
 
Company Name:  Junaid Technology
Company Description:

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