Job Title: |
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Email Support Representative |
Category: |
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Client Services |
Total Positions: |
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5 |
Job Location: |
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Faisalabad |
Gender: |
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No Preference |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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1 Year year(s) |
Salary Range: |
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PKR 18,000 to 25,000 per Month |
Apply By: |
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Jun 20, 2020 |
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Job Description: |
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely back to customers, track and resolve any issues regarding the service
- Contribute to a customer development role
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Job Specification:
- O Levels/ A Levels/bachelor or above
- Age limit: 18-45
- Excellent command over English, with good American or Neutral accent
- Excellent communication (Listening, Speaking & Writing)
- Proficiency with MS Office particularly MS Excel
- Flexibility & Adaptability
- Customer-centric attitude
- Emotional Intelligence and Critical Thinking
- Self-motivated, assertive and responsive
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Company Information |
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Company Name: Inspire Uplift IT Solution Company Description:
We are USA based company here providing the back-end support for the ecom store.
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