Job Title: |
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Call Center Representative |
Category: |
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Client Services |
Total Positions: |
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10 |
Job Location: |
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Karachi |
Gender: |
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Male |
Minimum Education: |
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Matriculation |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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4 Years year(s) |
Salary Range: |
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PKR 30,000 to 60,000 per Month |
Apply By: |
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Aug 13, 2020 |
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Job Description: |
- We are searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.
- The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.
- They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services and initiating Sales
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting...
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Company Information |
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Company Name: I Planet BPO Company Description:
IPlanet BPO is a Support solution for customers around the world and enables them to get first hand interaction with modern technology.
We offer Call Center Services, Customer Support Service, Marketing Solution for Small Business and Enterprises
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