Technical Support Engineer  
Securiti.AI   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Technical Support Engineer
Category:   Engineering
Total Positions:   3
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   3 Years year(s)
Apply By:   Aug 30, 2020
     
     
 
Job Description:

Responsibilities:

1- Diagnose, troubleshoot, and resolve issues

2- Responding to technical support tickets.

3- Proposing simple and effective solutions.

4- Ensure proper logging of all issues.

5- Provide accurate feedback to customers promptly.

6- Prepare accurate reports promptly

7- Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.

Requirements:

1- Critical thinker

2- Customer focused attitude

3- Excellent communication skills

4- Good technical knowledge

5- Prior experience working with customers from North America, Europe or Asia Pacific providing

support or training for a technology-based product

6- Flexibility in work hours to align with the customers day time

7- Engineering background is preferred but not required


Company Information
 
Company Name:  Securiti.AI
Company Description:

pWe are top tier VC funded company, headquartered in Silicon Valley and currently in stealth mode. The company is being built and managed by proven serial entrepreneurs and executives, who have built and scaled global companies successfully before. We are changing the game on how AI-powered applications are built and offered to Fortune 5000 global enterprises. If you have the aspirations to work on cutting edge technologies and frameworks, side by side with some of the smartest technologists in Silicon Valley and Pakistan, this may be a unique place for you./p

Copyright 2020, Care Foundation. All Rights Reserved