Job Title: |
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Customer Support Representative |
Category: |
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Client Services |
Total Positions: |
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20 |
Job Location: |
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Rawalpindi |
Gender: |
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No Preference |
Age: |
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18 to years |
Minimum Education: |
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Non-Matriculation |
Career Level: |
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Entry Level |
Minimum Experience: |
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Fresh1 Year year(s) |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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Oct 21, 2020 |
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Job Description: |
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
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Company Information |
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Company Name: Sky Bolt BPO Company Description:
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