| Job Title: |
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Front Desk Officer |
| Category: |
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Clerical/Admin |
| Total Positions: |
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2 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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18 to 30 years |
| Minimum Education: |
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Bachelors |
| Career Level: |
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Entry Level |
| Minimum Experience: |
|
FreshLess than 1 Year year(s) |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Sep 30, 2020 |
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| Job Description: |
- Room Status, room & business center reservations, assistance in preregistration and cancelations as per policy
- Cash handling, check- cashing, posting charges to guest accounts, raising paid out's, and currency exchange as/when necessary as per policies and procedures.
- Guest Check-out Procedures as per policy while ensuring all payments are cleared.
- Writes and initials the pass-on log book for daily shifts.
- Maintains guest storage/luggage as and when requested
- Telephone exchange management: greetings, responding to queries and location guidance etc. etc.
- Must be sales-minded, presents options and alternatives to guests and offers assistance in making choices.
- Must have complete knowledge of the product and should know how to use suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordination with Housekeeping department for room status updates, Check In-Out notifications & requirements, accommodating special requests made by the guests as per policies and procedures
- Coordinates for Mini-bar bills & ensures any/all damages made by the guest are charged appropriately.
- Coordinates requests for complaints and repair work with the Engineering Department
- Report any unusual occurrences, guest disturbances or requests to the Security Manager/Supervisor
- Complete command on all safety and emergency procedures, Is aware of accident prevention policies.
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| Company Information |
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Company Name: Professional Employers (Pvt) Ltd
Company Description:
PEOPLE delivers business, strategic and human capital solutions, which give a new life to your business and take your organization to a new growth trajectory. Our unique approach helps ensure that all levels of the organization work together to create an innovative, talent-powered organization, cutting out redundancies, ultimately helping our clients to achieve excellence in what they do.
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