• Strong command over spoken English is a must.

• Fluent in English (American Accent), Arabic (Gulf Accent), and Urdu (Native).

• Call center Experience minimum One Year

• Managing large amounts of Inbound Calls in a timely manner

• Follow communication scripts when handling different topics

• Identify customer's needs, Clarify information, research every issue, and provide the alternatives and/or solutions.

• Seize opportunities to up-sell products when they arise.

• Keep records of all conversations in our call center database in a comprehensive way.

• Showing multitasking skills as well as the flexibility of shifts

• Meet personal/ team qualitative and quantitative targets.

• Individuals with excellent Verbal communication skills, Individuals who have a desire to learn, develop, and achieve the highest standards.

• The Candidate must be target-oriented and highly motivated.