| Job Title: |
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Guest Relations Officer |
| Category: |
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Hotel/Restaurant Management |
| Total Positions: |
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1 |
| Job Location: |
|
Murree |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years year(s) |
| Salary Range: |
|
PKR 20,000 to 25,000 per Month |
| Apply By: |
|
Dec 24, 2020 |
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| Job Description: |
We are looking for a Guest Relations Officer to provide high-quality service to our customers.
She will address complaints and go the extra mile to make sure our guests are satisfied.
Responsibilities:
- To welcome guests
- Attend to guests and answer their inquiries
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints
- Record information in the logbook daily
- Ensure compliance with health and quality standards
Requirements:
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred
Extra Benefits:
- Salary + Daily Tip
- International Certificates
- Health Insurance
- On Duty Meal
- Accommodation
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| Company Information |
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Company Name: Second Cup Coffee Co.
Company Description:
pSecond Cup Coffee Co./p
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