Job Title: |
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Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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5 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year year(s) |
Salary Range: |
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PKR 30,000 to 35,000 per Month |
Apply By: |
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Oct 14, 2021 |
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Job Description: |
We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
*Excellent Communication skills is a must
Responsibilities:
- Listen and respond to customers’ needs and concerns
- Provide information about products and services
- Take orders, determine charges, and oversee billing or payments
- Review or make changes to customer accounts
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Research answers or solutions as needed
- Refer customers to supervisors, managers, or others who can help
Timings:
Night Shift (5 pm to 2 am)
Contract length: 12 months
Job Types: Full-time, Contract
Salary: 30000 + commission |
Company Information |
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Company Name: Premier Solutions Company Description:
pSoftware House./p
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