We are looking for experienced call center agents with exceptional communication skills. This is a night shift job 8 PM to 5 AM with one hour break.

Please do not apply if you are not fluent in English or not be able to work the night shift.

Role:

• Make outbound calls to prospective and existing customers to provide them with information on new products, discounts, and services
• Deliver prepared scripts regarding a service or product, building upon the information as the conversation progresses
• Respond to questions and concerns of customers over the telephone, according to established policies and procedures
• Complete records of telephonic conversations, ensuring their confidentiality and integrity
• Develop workable leads by documenting information about interested customers and forward them to the sales department
• Transfer interested customers to proper channels and services provided by the company and keep tabs on the proceedings
• Identify sales opportunities by gauging industry trends and analyzing and summarizing competitor information and strategies
• Develop sales opportunities by researching and developing potential accounts and soliciting new ones
• Generate revenues for the company by soliciting and obtaining orders and ensure that all customers’ accounts are developed according to company protocols
• Enter customer information into the company database and ensure that it is updated periodically

Requirements:

• Fluent in English
• Able to work in night shift
• Phone Etiquettes
• Have at least 6 months experience in international call center any campaign