Customer Service Executive  
Keep Tradin   More jobs from this company

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Job Title:   Customer Service Executive
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   Female
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   FreshLess than 1 Year year(s)
Salary Range:   PKR 0 to 0 per Month
Apply By:   Oct 21, 2021
     
     
 
Job Description:
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls and Data
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

Company Information
 
Company Name:  Keep Tradin
Company Description:


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