Job Title: |
|
Customer Service Executive |
Category: |
|
Client Services |
Total Positions: |
|
1 |
Job Location: |
|
Lahore |
Gender: |
|
Female |
Minimum Education: |
|
Bachelors |
Career Level: |
|
Entry Level |
Minimum Experience: |
|
FreshLess than 1 Year year(s) |
Salary Range: |
|
PKR 0 to 0 per Month |
Apply By: |
|
Oct 21, 2021 |
|
|
|
|
|
|
|
|
Job Description: |
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls and Data
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
|
Company Information |
|
Company Name: Keep Tradin Company Description:
|
|