An IT officer is responsible for hardware trouble shooting as well as setting up, Installing and monitoring networks (LAN and WAN). He performs a wide variety of evaluation, maintenance, installation, and training tasks to ensure that computers systems keep intact up to their required standards and there will be no trouble caused by any error in hardware or software.

Primary Duties and Responsibilities

• Candidate must be from BPO Industry


• To repair and reform unplanned events that adversely affect the network or computing environment.


• Network administrator supports, Manages, and ensures operating capability of both the LAN and WAN networks both wireless and wired are up for all hours of operation.


• Ensuring hardware, software, and network upgrades, installs, re-installs, changes and relocations are efficiently completed as required.


• Installing, configuring, and maintaining PCs, UNIX workstations, Novell networks, file servers, network cabling and Ethernet networks.


• Troubleshooting computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.


• Investigating, recommending and installing enhancements and operating procedures that regulate network availability.


• Planning and implementing network security, including setting up firewalls, managing host security, applying cryptography to network applications, and regulating file permissions.


• Enable to forecast the future need of Company.

Skill and Knowledge Requirements & Qualification

• Position requires at least a College degree.


• Excellent interpersonal, organizational, management and communication skills


• Knowledge of a range of networking systems and languages including Novell, UNIX, and VMS


• Sound knowledge of computer hardware.


• Knowledge of computing and computer network hardware, software and peripheral equipment.


• Knowledge of computer network security systems, procedures, techniques and applications.


• Responsibilities often require evening and weekend availability in response to needs of the systems in use.