We are  looking to hire a dynamic and energetic Export Assistant  who use their skills and experience to ensure that a company delivers the highest standards of service to customers. 

Responsibilities

• Responsible for providing seamless services to the clients by coordinating with overseas and local Companies.
• Negotiate competitive rates with overseas and local companies  enabling the sales team to secure business.
• Create and send pricing proposals to overseas partners, local customers and internal team.
• Handle complete cycle of Sea Freight and Air Freight exports
• Preparation of bank documents (Related to Exports)
• Complete timely billing for assigned jobs
• Create export documents and submit to carriers

Job Duties

• To provides quality service to both internal and external customers.
• Maintain, grow, and build long term relationships with account portfolio via phone calls, emails, and job quality follow up.
• Perform various customer service activities, including up selling, tracking and handling new and existing accounts.
• Ensure complete compliance to organization's ERP requirements.
• Taking ownership of complaint and queries and proactively following through to resolution.