Customer Relationship Officer  
Smart Resources SMC Pvt Ltd   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Customer Relationship Officer
Category:   Client Services
Total Positions:   5
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Matriculation
Career Level:   Entry Level
Minimum Experience:   1 Year year(s)
Salary Range:   PKR 50,000 to 70,000 per Month
Apply By:   Apr 27, 2023
     
     
 
Job Description:

Who are we?

As we are a new start-up in Pakistan, we provide support services to our customers in our Office in Pakistan Islamabad. Every day, our team of experienced employees call our Customers in the relevant language and provide support services in line with their needs.

What we want to see in you:

  • Time Management
  • Priority Setting
  • Self-Motivated
  • Professional Approach
  • Empathy and hospitality

Responsibilities:

  • Effectively communicate with customers to understand their needs and demands
  • Answer customer support queries and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Route calls to the appropriate resource
  • Adhere to standard operating procedures required by the process and organization

Job Requirements:

  • O Levels/Matric or above
  • Excellent English Written and Verbal Communication
  • Able to use computer and office programs.
  • Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills
  • Neutral accent

Benefits of being with us

  • Attractive Package with Incentives and Bonuses
  • Free Lunch / Tea / Coffee / Refreshment
  • Fuel allowances
  • Life Insurance(After probation)

Company Information
 
Company Name:  Smart Resources SMC Pvt Ltd
Company Description:

...

Copyright 2024, Care Foundation. All Rights Reserved