Skills Required:

• Active Listening Multi-tasking
• Updating multiple-sheets at the same time
• Excellent command of English Grammar with efficient typing skills
• Strong phone conversation skills
• Ability to convince customers on retaining his/her order
• Familiar with CRM systems and practices
• Willing to work in night shifts.
• Resolve customer complaints via phone, email, Live Chat, or social media.
• Assist with the placement of orders, refunds, or exchanges.
• Your job is to answer incoming calls, make outbound calls, email replies on tickets and handle live chats efficiently.
• Candidates with an international call centers experience will be given priority.

Requirements

• Competitive, positive, humble energetic, enthusiastic, forward-thinking, and ambitious.
• 1-2 years of experience in a call center
• Candidate with Healthcare telemarketing is preferred, but not required.
• Minimum Graduation
• Should be a good customer service worker who knows how to deal with potential customers.