| Job Title: |
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Customer Service Executive |
| Category: |
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Client Services |
| Total Positions: |
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5 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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18 to 35 years |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
1 Year5 Years year(s) |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Apr 28, 2023 |
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| Job Description: |
BDS Consultant is working since 2015 and we provide equal employment opportunities to the competent candidate for work & growth,
Now we are looking forward to a customer support executive for the evening shift who would be responsible,
- Raising support tickets to enable tracking and resolution of customer requests
- Handle inclaimsim injury with all information & details,
- Prepare the case from stretch to end & submit it to the supervisor.
- Investigating and resolving customer complaints and then closing support tickets.
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organization’s offerings
Career roadmap with growth, annual leaves, causal leaves medical leaves |
| Company Information |
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Company Name: BDS Consultants
Company Description:
pBDS is Pakistan’s leading Professional Process Outsourcing organization, concentrating in executing intricate document reviewing, processing, IT and communication services for celebrated law firms and corporations around the globe. BDS services are among the most refined in the industry. BDS has completely re-imagined the future of outsourcing. We at BDS make sure that our clients remain focused on their core competencies, while lowering overhead costs, reducing risk, and improving discovery and document management practices. So far we have drafted, reviewed and negotiated tens of thousands of cases in support of litigation, settlements, regulatory requests and personal injury claims for law firms and corporations/p
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