IT Technical Support Engineer  
Texitech   More jobs from this company

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Job Title:   IT Technical Support Engineer
Category:   Hardware
Total Positions:   4
Job Location:   Karachi
Gender:   No Preference
Age:   20 to 40 years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   3 Years8 Years year(s)
Apply By:   Jul 19, 2017
Job Description:
  • Ensures customer satisfaction throughout the service delivery transaction.
  • Maintains a high degree of professionalism in actions, demeanor, and dress.
  • Installing and configuring computer hardware operating systems and applications.
  • Product(NAS, SAN, Scanners, DMS Software’s) presentations and demonstrations at Customer end.
  • Provide first-line technical support for Software/Hardware evaluations and/or pilot projects.
  • Proactively schedule software upgrades and patching.
  • Provide software and system troubleshooting and support.
  • Troubleshooting Notebooks, Desktops and network problems and diagnosing and solving hardware or software faults.
  • Replacing parts as required.
  • Install, maintain, troubleshoot, and update operating systems and user applications.
  • Build technical relationship with prospects or existing customers

Required Skills:
Time management,Organizational Skill,COMMUNICATION,hardware knowledge,Networking,Technical Knowledge,MS Office,Handling Pressure,Creativity,costumer service skills

Company Information
Company Name:  Texitech
Company Description:

Telling you about us is easy, but it may be more helpful if we tell you what we're about. We believe in starting small... and getting big. We believe in blue-sky thinking, heavenly ambition and down-to-earth budgets. We know that customer service is only slightly less important than food and water. We prefer you call us "Partner" instead of "Agency," "Design Company" or "Solutions Provider." We're young, regardless of what it says on our birth certificates. We know that success and fun are not mutually exclusive - for you or us. We know the right questions are always more important than the right answers. Most of all we know how important our solutions are to you and your business.

We are Authorized Distributors of branded IT products which include Wacom from Japan, Agfa Photo Printers, Philips Fax Machines and Sagem Communication from France and the recently launched Fujitsu Siemens Computers, Made in Germany. We have a countrywide distribution network with the Head Office in Karachi.

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