Shift Manager  
KFC Pakistan   More jobs from this company

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Job Title:   Shift Manager
Category:   Hotel/Restaurant Management
Total Positions:   2
Job Location:   Quetta
Gender:   No Preference
Age:   20 to 28 years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   Fresh1 Year year(s)
Salary Range:   PKR 15,000 to 20,000 per Month
Apply By:   Apr 30, 2017
Job Description:
  • Coordinates multiple tasks while maintaining required standards of operation in daily restaurant activities.
  • Ensures the consistent planning, production, preparation, and prompt delivery of food.
  • Ensures that all customers are completely satisfied.  Resolves customer service issues to the customer’s satisfaction
  • Provides direction to employees regarding operational and procedural issues.
  • Maintains proper restaurant staffing at all times.
  • Ensures that proper cash handling procedures are followed.  Balances cash on hand at the end of the day.
  • Performs checkouts of servers, riders and cashiers ensuring that all tickets are accounted for, the proper amount of cash and all credit card vouchers are obtained from employees, and the minimum amount of tips have been declared.
  • Prepares reports at end of a shift that may include: daily labor control, daily food control, and daily sales
  • Creates and executes plans for sales, profit and employee development.
  • Regularly measures and evaluates service standards by using various feedback tools.
  • Ensures ongoing sales skill and product knowledge development of employees in the areas of food and beverages.
  • Trains new and experienced employees and continually develops them in their technical cooking skills, food preparation, food safety, and sanitation knowledge.
  •  Promptly informs immediate supervisor of all pressing issues and takes prompt corrective action where necessary or suggests alternative courses of action.
  •  Ensures a safe working and dining environment to reduce the risk of injury and accidents
  • Completes accident reports promptly in the event a customer or employee is injured
  • Ensures that all employees adhere to the company’s uniform standards
  • Reviews ongoing performance results and identifies needs of employees.  Implements coaching or mentoring partnerships as appropriate
  • Maintains a favorable working relationship with all employees to promote a cooperative and harmonious working environment in order to facilitate positive employee morale, productivity, and continued improvement
  • Communicates clearly and directly with employees concerning performance expectations, productivity, and accountability.
  •  Responsible for suggesting methods to improve area operations, processes, efficiency, and service to both internal and external customers.
  • Develops employees for future advancement when possible

Required Skills:
Team Player,Good Communication & Interpersonal Skills,Be able to work under pressure

Company Information
Company Name:  KFC Pakistan
Company Description:

About KFC: Food, fun Festivity, this is what KFC is all leading the market since its inception, KFC provides the ultimate chicken meals for a chicken loving nation. Be it colonel sanders secret original recipe chicken or the hot spicy version, every bite brings a yum on our face. At KFC we can proudly say, We do chicken right. Perfecting its secret recipe of 11 herbs and spices in 1939, KFC has come a long way. With over 10,000 outlets in the world, KFC has maintained its title, for the last 60 years, of being the chicken Experts. Opening the first KFC outlet in Gulshan-e- Iqbal in 1997. KFC wore the title of being the market leader in its industry. Serving delicious and hygienic food in a relaxing environment made KFC everyones favorite. Since then, KFC has been constantly introducing new products and opening new restaurants for its customers. Presently KFC is branched out in eighteen major cities of Pakistan (Karachi, Lahore, Gujranwala, Sukkur Muree) with more than 60 outlets nation-wide. How We Value Our Human Resource ! We are interested in hiring the brightest and most hardworking individuals, and make sure that the people we recruit have a smile on their face even before they get their first paycheck. From flexible schedules and competitive wages, our benefits let you know youre a valued part of our team. KFC provides extensive training programs for its employees which contribute in increasing their potential on an individual and collective basis. Several employees are sent abroad each year to participate in international competitions and workshops. We also hold motivational talks to enhance team building activities. KFC encourages and facilitates its employees to work in cross-functional teams. We have a well-organized appraisal system and employees frequently get promotions and increments if they can prove their worth and are productive for the company. Equality amongst all our employees and the ladder to success is accessible to all even the people on lower operations levels can easily reach the higher management levels. KFC prides itself on having a diverse mix of individuals, both in terms of gender, background, language and ethnicity. We believe in providing passionate, hardworking individuals with opportunities to grow and excel to become compelling leaders in the corporate world. We seek young, enthusiastic, determined individuals for careers that offer growth, responsibility and challenges. We have gained reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally. We are aware that to attract and retain the best people, we must offer them more: More ways to take advantage of the opportunities, more room to succeed and grow, and more directions in which to pursue their careers. Our success depends on innovation, so we do everything we can to ensure that enterprising people have the freedom to act. We give them all the support and encouragement they need. At the same time, we empower them to make tough decisions, implement new ideas and use their initiative. Why Work At KFC? If you believe that you are the best amongst Pakistani professionals, then KFC is the best place for you. The horizon of success lies beyond having a good job and making a lot of money. Its having a career you love for all the right reasons the amazing work environment, the opportunity to master your skills throughout your career, and the chance to prove your skills. Its about finding the place where you belong where you can be yourself and grows into the person youve always dreamt of being. That place is KFC! You could have various reasons to work at KFC, ranging from supporting your family to exploring the numerous spheres of opportunities. It might be the way you enter the corporate world. To help you achieve your targets, KFC can help you make your own way, with challenging careers, quality benefits and the best opportunities around. If you become part of our team, we want your work to be more than a job. We want it to be an investment in your future and ours, with sincerity, commitment and ambition. We have a vast range of roles, disciplines, functions and international locations to satisfy the most imaginative and determined minds. We believe that individuals should drive their own careers and that life at work should be a continuous learning journey. Seizing the opportunity to make a difference is more important than simply progressing up the ladder. People with this attitude and approach will find KFC challenging, inspiring` and highly rewarding. Interested in joining KFC? Send your resume today!

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