Reports to: 

Director of Human Resources

Job Purpose:

• Responsible for the provision of a comprehensive and professional Human Resource


• service through leadership, in the implementation of strategic initiatives and management of operational HR activities.

Key Responsibilities:

• Support the HR Director in the creation of the Human Resources strategy.


• Set a clear direction for HR Operations, enabling delivery of the HR plan.


• Evaluate the outcomes of the HR Strategy and ensure it remains appropriate and in line with KPIs


• Understand the unique roles and responsibilities, strategic goals, and business plans of each division in order to provide a proactive HR service.


• Continually review the service provided ensuring it meets the needs of users.


• Develop and maintain effective internal relationships with key stakeholders.


• Ensure innovative recruitment and succession planning is in place.


• Ensure trends and experience are used to inform future resource allocation and that resources are balanced across all areas.


• Ensure implementation of effective HR communication and develop opportunities for involvement and participation.


• Manage develop and motivate a remote team of HR professionals.


• Manage department expenditure within agreed budget.


• Manage the National Service Centre directorate and outsourced contracts accepting a personal case load.


• Deputise for the HR Director at SMT and Board meetings as required.


• Carry out any additional duties as reasonably requested by line management.

Key Performance Indicators:

• Achievement of expected objectives


• Consistently displays competence for the role


• Expenditure against budget


• Quality of service delivery and customer satisfaction


•  Staff turnover levels

Knowledge, Skills and Experience:

• Previous experience of managing a remote HR team (ES)


• Demonstrated senior HR/OD experience (ES)


• Proven track record in developing and delivering a people strategy (ES)


• Successful track record of using OD interventions to support organizational change


• Up to date knowledge of employment law and modern HR practices


• Excellent communication and relationship building skills at all levels


• Ability to think and plan operationally and strategically (ES)


• Communicate sensitively and effectively both verbally and in writing with a wide range of people (ES)


• Leadership skills and ability to empower, motivate and to create a positive, inclusive team ethos.


• Financial and budgetary management with the ability to understand,manage and interpret budgetary and other financial information.


• Personal resilience and an ability to cope with ambiguity, uncertainty, pressure and scrutiny from others.


• Demonstrated knowledge and application of the computer and computer software, especially Microsoft Office and the Internet. (ES)


• Ability to travel nationally on an ad hoc basis

Qualifications:

• CIPD qualified (ES)