Position Title: Drink/Coffee Shop Cashier

Job brief

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Cashier responsibilities include receiving payments and issuing receipts, Take Away packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers using cash Counters
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Handle merchandise returns and exchanges

Requirements

• Work experience as a retail cashier or in a similar role in sales at least 3 years
• Basic PC knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• B.Com or any bachelor’s  degree