Soft Knowledge’s is looking for the services of a proactive  International Call Agent to work in their close knit team in Soft Knowledge’s. If you are a proactive, professionally presented person & want to be part of a growing company, this could be your next long term role.

Patience. Customers may be frustrated when they make contact, so patience is certainly a virtue every agent .

Knowledge about products and services

Organization. During customer service exchanges, agents must be organized at all times to deliver timely service. 

Clear communication. Agents need to strike a balance between giving thorough answers.