We’re looking for enthusiastic TSR/ CSR for our domestic Sales Campaign – for Lahore Office
Responsibilities:
• Maintaining a positive, empathetic and professional attitude toward customers at all times
• Responding promptly to customer inquiries
• Communicating with customers through various channels (calls/ chat) for selling product
• Acknowledging and resolving customer queries regarding product
• Keeping records of customer interactions, transactions, comments and queries
• Ensure customer satisfaction and provide professional customer support
Requirements:
• Has proven background in Telemarketing Domain
• High school diploma, general education degree or equivalent.
• Strong communication skills both Urdu & English (spoken, listening and writing)
• Ability to stay calm when customers are stressed or upset.
• Proficient in MS Office.
• Experience working with customer support/ Tele sales would be plus.