The main purpose of the role of a  Zone Manager is to act as a bridge between the Company and the Dealer and to ensure that the assigned Zone Dealers/site staff /managers totally abide by the Policy and Procedures governed by the company, keeping intact the healthy and loyal business relationship at all times.

• All site staff/management are fully conversant with HSE regulations and all activities are carried out with a safety first approach.
• Zone (based on geographical and development) of retail stations and site management (dealers/managers).
• Sales volumes of Fuels, lubricants and allied facilities (per station) are in line or exceed budget.
• The recovery of all fuel and lubricant outstanding payments.
• Control on wet stock and sales reconciliation.
• Operational and Housekeeping standards at each site meet company expectations at all times
• Ensures that all site staff and managers within the Zone are trained and updated on all aspects of Health & Safety and that the principles are applied within their varied activities.
• To achieve volume, gross margin and profitability targets for both fuel and non-fuel activities. A specific action plan should be in place for each site on increasing volumes, being realistic and acknowledging budgetary constraints.
• To maintain cordial working relationship with dealers & operators in accordance with the company's code of conduct.
• To promote, monitor & develop high standards of customer service, housekeeping, merchandising, and general operation at sites. Utilizing Zone Manager visit reports as the basis for improvement by having specific and timely action plans.