We seek a highly organized, proactive, and customer-focused Client Service Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.

Key Responsibilities:

• Serve as the first point of contact for client inquiries via email, phone, or chat

• Manage client accounts, onboarding, and routine follow-ups

• Coordinate with internal teams to fulfill client needs and resolve issues promptly

• Maintain accurate records of client interactions and service requests

• Prepare reports, track service metrics, and provide feedback for process improvement

• Build and nurture positive client relationships to support retention and growth

Requirements:

• Proven experience in customer service or client relationship roles

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Proficiency in using CRM systems and productivity tools

• A proactive mindset and ability to work independently in a remote environment

• Bachelor\'s degree in Business Administration or related field (preferred)

What We Offer:

• Competitive monthly salary of $3,000–$3,500

• Fully remote work environment with flexible hours

• Opportunities for professional growth and advancement

• Supportive and collaborative virtual team culture